Mac Media USA, Inc.
cart.cgi Shopping Cart


Solvent printhead for Mimaki & Roland printers

Untitled Document


Brand New Printheads for Mimaki, Roland and Mutoh printers. These original Roland print heads come with head rank numbers so that the correct voltage will be applied so to get optimal printing quality. These are solvent resistant and are completely compatible with Solvent, EcoSolvent, Mild Solvent and Aqueous (pigmented & dye) inks.

7 Day Return Policy: You may return unopened printhead packages within 7 days of receiving the package - for a restocking fee of 15%. Returns must be postmarked within 7 days of receiving package. Any opened packages are not eligible for return.

Print heads are intended for installation by factory (Roland, Mimaki or Mutoh) trained and authorized technicians.

Due to the nature of these consumable items and possibility of improper installation, all opened parts sold are non-returnable and final sale. The exception is when a factory authorized technician has personally opened and installed the print head, we allow a 7 day return (with 20% restocking charge). We will require a formal letter from the factory authorized technician to detail their installation procedure. Any damage caused by improper installation will will not be eligible for return.

INVENTORY IN STOCK - 0

Backordered - please email to get delivery information

$799.00


OEM Roland Printhead WATERBASED DX4 (for Roland, Mimaki, Mutoh)

Untitled Document


Brand New Roland branded Printheads for Mimaki, Roland and Mutoh printers. Although these are for and Aqueous (pigmented & dye) inks, they can be used on Solvent printers if you change the black manifold and gasket (which can be taken from your old print head or purchase a new one). These printheads have the Head Rank numbers that will work with Mimaki, Roland and Mutoh printers. Suitable as-is for Mimaki JV4, GP604d, Roland HiFi Jets, and many other printers or if the manifold is changed can be used on JV3, Roland Versacamms, Soljets and Cammjets.

7 Day Return Policy: You may return unopened printhead packages within 7 days of receiving the package - for a restocking fee of 15%. Returns must be postmarked within 7 days of receiving package. Any opened packages are not eligible for return.

Print heads are intended for installation by factory (Roland, Mimaki or Mutoh) trained and authorized technicians.

Due to the nature of these consumable items and possibility of improper installation, all opened parts sold are non-returnable and final sale. The exception is when a factory authorized technician has personally opened and installed the print head, we allow a 7 day return (with 20% restocking charge). We will require a formal letter from the factory authorized technician to detail their installation procedure. Any damage caused by improper installation will will not be eligible for return.

INVENTORY IN STOCK - 0

Backordered - please email to get delivery information

$759.00


IH47v Printhead for Mimaki JV5 / JV33 / Valuejet

Brand New Printheads for the Mimaki JV5 and JV33 and Mutoh Valuejet. OEM printheads with the green connectors

Please note that this head does not come with the Mimaki Head Memory Board as shown in the picture. You will need to remove the one off of your old head and move it to this one. We have heads with the memory board available for $2200 - please inquire.

7 Day Return Policy: You may return unopened printhead packages within 7 days of receiving the package - for a restocking fee of 20%. Returns must be postmarked within 7 days of receiving package. Any opened packages are not eligible for return.

Print heads are intended for installation by factory (Roland, Mimaki or Mutoh) trained and authorized technicians.

Due to the nature of these consumable items and possibility of improper installation, all opened parts sold are non-returnable and final sale. The exception is when a factory authorized technician has personally opened and installed the print head, we allow a 7 day return (with 20% restocking charge). We will require a formal letter from the factory authorized technician to detail their installation procedure. Any damage caused by improper installation will will not be eligible for return.

INVENTORY IN STOCK - 0

Out of Stock - Please email to place an order for this

$1899.00


Epson DX5 printhead for Mimaki JV33 & Mutoh Valuejet

Brand New Printheads for Mimaki JV33 and Mutoh Valuejet (1204, 1604) printers. These are Epson heads made BEFORE they changed over the parts that prevent them from being used in these printers. Be wary about those that advertise new 2013 heads as these have the protection that prevent the heads from being used in JV33's.

Unlike OEM heads with a black nozzle plate, they have a gold teflon anti-clog coating to minimize nozzle clogging for longer head life. You must transfer and use your old manifold (held in by 3 screws) to this printhead in order for it to fit in the printhead socket. For the JV33, you must be using 1.x or 2.x firmware. We have available firmware that you can downgrade your printer to. Note: Do not purchase these for a JV5 as this printer uses a different variant of the printhead.

7 Day Return Policy: You may return unopened printhead packages within 7 days of receiving the package - for a restocking fee of 15%. Returns must be postmarked within 7 days of receiving package. Any opened packages are not eligible for return.

Print heads are intended for installation by factory (Mimaki or Mutoh) trained and authorized technicians.

Due to the nature of these consumable items and possibility of improper installation, all opened parts sold are non-returnable and final sale. The exception is when a factory authorized technician has personally opened and installed the print head, we allow a 7 day return (with 20% restocking charge). We will require a formal letter from the factory authorized technician to detail their installation procedure. Any damage caused by improper installation will will not be eligible for return.

INVENTORY IN STOCK - 0

Available by special order only - please inquire

$1599.00


Solvent Resistant Head Cap Manifold-Adapter

Solvent Resistant Head Manifold - Are your nipples broken on your Print Head? Do you have a clogged head? Either of these scenarios will cause missing nozzles or drops of ink onto your print. No need to replace the entire print head. These adapters are made of solvent resistant plastic with an extra fine metal filter inside. Comes with 2 sets of stainless steel screws and nut. Utilize your old gasket when replacing the adapter. **Note, if you are using water based inks, we carry manifolds designed for these types of inks (please inquire)

INVENTORY IN STOCK - 11



Quantity Discounts
QuantityPrice
1+$25.00
3+$19.00


Damper

Dampers for Mimaki, Roland and Mutoh printheads. These are solvent resistant and will also work well with water based inks. It is recommened that you change the dampers and O-rings with every head change. Dirty dampers impede the flow of ink and you'll get frequent drop-outs, missing jets and ink starvation. Eventually, neglected dampers will damage to the printhead because of overheated jets. If you have a problem where the ink constantly gets drained out of the dampers and ink lines – back into the cartridge, you have an air leak. Replacing the O-Ring and screw usually cures this problem. Remember that each printhead uses 2 dampers!

INVENTORY IN STOCK - 48



Quantity Discounts
QuantityPrice
1+$10.00
4+$7.00


Wide Filter Damper

Wide Filtered Dampers for Mimaki, Roland and Mutoh printheads. These are solvent resistant and have a wide filter for increased ink flow and longer times between changes. Dirty dampers impede the flow of ink and you'll get frequent drop-outs, missing jets and ink starvation. Eventually, neglected dampers will damage to the printhead because of overheated jets. If you have a problem where the ink constantly gets drained out of the dampers and ink lines – back into the cartridge, you have an air leak. Replacing the O-Ring and screw usually cures this problem. Remember that each printhead uses 2 dampers!

INVENTORY IN STOCK - 38



Quantity Discounts
QuantityPrice
1+$11.00
4+$9.00


High Quality O-rings for low profile dampers - package of 10

Package of 10 High quality RED o-rings. These are primarily used for the dampers - they go underneath the brass nut. This size is for the low height standard or wide filtered dampers. If you have the oversized tall dampers, look for our other product on this site.

Why are the o-rings important? If they are worn out, compressed or have tiny nicks, they may allow air to leak into the line and you'll notice your ink lines have air bubbles or air gaps in them. This will cause ink starvation or drop outs which is not good for the heads. These are low cost items and cheap enough to for regular maintenance - changing them at every damper change or two.

INVENTORY IN STOCK - 54



$5.00


Oversized Damper with adapter screws

Oversized Dampers for Mimaki, Roland and Mutoh printheads. These are solvent resistant and come with the fitting adapter. If you currently use these dampers, no adjustment is necessary. If you are currently using the standard sized dampers, you will need to remove the damper hold plate in order for these to fit in.

INVENTORY IN STOCK - 41



Quantity Discounts
QuantityPrice
1+$12.00
4+$10.00


High Quality O-rings for oversized high profile dampers - package of 10

High quality RED o-rings. These are used only for dampers - they go underneath the brass nut. This size is for the high profile oversized dampers. If you have the standard low profile dampers, look for our other product on this site.

Why are the o-rings important? If they are worn out, compressed or have tiny nicks, they may allow air to leak into the line and you'll notice your ink lines have air bubbles or air gaps in them. This will cause ink starvation or drop outs which is not good for the heads. These are low cost items and cheap enough to for regular maintenance - changing them at every damper change or two.

INVENTORY IN STOCK - 82



$5.00


Damper - for JV33, JV5

Dampers for Mimaki JV33 and JV5 printers. These are solvent resistant. Dirty dampers impede the flow of ink and you'll get frequent drop-outs, missing jets and ink starvation. Eventually, neglected dampers will damage to the printhead because of overheated jets.

INVENTORY IN STOCK - -18

Currently backordered. more coming in next week. Preorder now

Quantity Discounts
QuantityPrice
1+$12.00
4+$10.00
12+$7.50


Solvent Ink Pump

Ink Pump - for Mimaki, Roland and Mutoh printers. If a head (or bank of heads connected to 1 pump) misfires/gets clogged and you rule out a faulty damper, wiper or broken head, you may have a malfunctioning pump. If after several head cleans and the printhead is still the same, check the pump and replace if necessary.

Can be used on both Solvent and Aqueous ink printers

INVENTORY IN STOCK - 7



Quantity Discounts
QuantityPrice
1+$60.00
4+$57.00


Solvent Ink Pump - extra long tubing

Ink Pump - for Mimaki, Roland and Mutoh printers. If a head (or bank of heads connected to 1 pump) misfires/gets clogged and you rule out a faulty damper, wiper or broken head, you may have a malfunctioning pump. If after several head cleans and the printhead is still the same, check the pump and replace if necessary. This pump comes with longer tubing than standard - approximately 6 inches longer on the cap station side.

INVENTORY IN STOCK - 6



Quantity Discounts
QuantityPrice
1+$66.00
3+$63.00


New Style Solvent Pump - for Roland printers only

Solvent Ink Pump - for Roland printers. If a head (or bank of heads connected to 1 pump) misfires/gets clogged and you rule out a faulty damper, wiper or broken head, you may have a malfunctioning pump. If after several head cleans and the printhead is still the same, check the pump and replace if necessary.

Note: These newer style pumps are only for Roland printers that have the bracket to hold them in. If your pump looks VERY different than this, then the only way of using the pump is to purchase the pump conversion kit from Roland.

INVENTORY IN STOCK - 1



$69.00


Cap Top for DX4 Printhead (For Solvent & Non Solvent)

Solvent Resistant Cap Top for Mimaki, Roland and Mutoh printers. These devices serve 2 purposes - to prevent the printhead from drying out when parked and to assist in priming/sucking out ink from the head. If the rubber around your cap top is bent, brittle or dirty, you will lose suction when the pump is operating - thereby not cleaning your printhead properly. The result is misfiring and printhead clogging. Inspect your Cap Tops often and replace as necessary.

INVENTORY IN STOCK - 45



Quantity Discounts
QuantityPrice
1+$28.00
4+$24.00


Cap Top for Mimaki JV33, JV5, Mutoh Valuejet (DX5)

Solvent Resistant Cap Top for Mimaki JV33, JV5, and Mutoh Valuejet printers. These devices serve 2 purposes - to prevent the printhead from drying out when parked and to assist in priming/sucking out ink from the head. If the rubber around your cap top is bent, brittle or dirty, you will lose suction when the pump is operating - thereby not cleaning your printhead properly. The result is misfiring and printhead clogging. Inspect your Cap Tops often and replace as necessary.

INVENTORY IN STOCK - 3



$45.00


Capping Station for Mimaki JV33

Entire capping station for Mimaki JV33

INVENTORY IN STOCK - 0

Backorder now. Additional stock in 1 week.

$119.00


Printhead Cable - 21cm (9 in)

These Printhead cables are compatible with Mimaki, Roland and Mutoh printers. They have 21 pins and are 21cm (9 in) length. When head cables get dirty, bent or stripped, you'll get printheads that will misfire or stop working altogether - and then you'll have one expensive repair. You hear this all the time - cables that short out the printhead or worse, cause damage to the expensive Head Board or Carriage Board. If you notice ANY damage (bent connector, dirty leads, even the slightest nick to the cable), change out the cable immediately. It's much cheaper to replace cables than to deal with a broken head board or printhead!

INVENTORY IN STOCK - 39



Quantity Discounts
QuantityPrice
1+$12.00
4+$7.00


Printhead Cable - 35cm (13.75in)

These Printhead cables are compatible with Mimaki, Roland and Mutoh printers. They have 21 pins and are 35cm in length. When head cables get dirty, bent or stripped, you'll get printheads that will misfire or stop working altogether - and then you'll have one expensive repair. You hear this all the time - cables that short out the printhead or worse, cause damage to the expensive Head Board or Carriage Board. If you notice ANY damage (bent connector, dirty leads, even the slightest nick to the cable), change out the cable immediately. It's much cheaper to replace cables than to deal with a broken head board or printhead!

INVENTORY IN STOCK - 27



Quantity Discounts
QuantityPrice
1+$12.00
4+$7.00


Printhead Cable - 40cm (15.75in) - Roland XC

These Printhead cables are compatible with Mimaki, Roland and Mutoh printers - though the length is designed for the Roland XC series printers. They have 21 pins and are 40cm in length. When head cables get dirty, bent or stripped, you'll get printheads that will misfire or stop working altogether - and then you'll have one expensive repair. You hear this all the time - cables that short out the printhead or worse, cause damage to the expensive Head Board or Carriage Board. If you notice ANY damage (bent connector, dirty leads, even the slightest nick to the cable), change out the cable immediately. It's much cheaper to replace cables than to deal with a broken head board or printhead!

INVENTORY IN STOCK - 24



Quantity Discounts
QuantityPrice
1+$12.00
4+$8.00


JV5/JV33/Valuejet Printhead Cable - 36cm (14in)

These Printhead cables are double layered and compatible with Mimaki JV33, JV5, and Mutoh Valuejet printers. They are 36cm (14") in length. When head cables get dirty, bent or stripped, you'll get printheads that will misfire or stop working altogether - and then you'll have one expensive repair. You hear this all the time - cables that short out the printhead or worse, cause damage to the expensive Head Board or Carriage Board. Official Mimaki documents say that the life of cables is between 5-10 insert/removal cycles. We know that you can get more life if you are careful in handling these but the fact is that the delicate foil leads get damaged over time from each removal cycle. If you notice ANY damage (bent connector, dirty leads, even the slightest nick to the cable), change out the cable immediately. It's much cheaper to replace cables than to deal with a broken head board or printhead!

INVENTORY IN STOCK - 6



$21.00


Wiper

Solvent Resistant Wipers - for Mimaki, Roland and Mutoh printers. When your wipers are dirty and bent, it's time to replace them. Waste Ink and paper dust accumulate on the wipers. If you don't inspect and change them often, you'll get clogged printheads as well as gunk randomly depositing onto your prints. These are low cost items and easy to change. It would be foolish not to perform this needed maintenance at regular intervals.

INVENTORY IN STOCK - 35



Quantity Discounts
QuantityPrice
1+$3.00
6+$2.50


DX5 Wiper

Solvent Resistant Wipers for DX5 printheads - for Mimaki JV33, JV5, Mutoh 1204, 1604, 1614 printers. When your wipers are dirty or slightly deformed, it's time to replace them. Waste Ink and paper dust accumulate on the wipers. If you don't inspect and change them often, you'll get clogged printheads as well as gunk randomly depositing onto your prints. These are low cost items and easy to change. It would be foolish not to perform this needed maintenance at regular intervals. We recommend changing them every 6-12 months

INVENTORY IN STOCK - -1

Currently backordered. Allow up to 1 week for wipers to be fulfilled.

$4.00


Encoder Strip for Roland Versacamm, Soljet, Mimaki (JV3/JV4) - printers up to 74" wide

Here is a generic encoder strip that can be used in Roland Soljets & Versacamms, and Mimaki JV3 & JV4 series printers. Will accommodate printers up to 74" wide. The actual strip length is 98"

It's a little more work than using the original encoder strips as you'll need to make a small hole in each end to attach to the screw or spring and cut it down to match the size of the old one. However at less than 1/2 the price, you'll find it a good alternative that works just the same.

INVENTORY IN STOCK - 4



$65.00


Encoder Strip for Mimaki JV3-250sp or printers up to 98" wide

Here is a LONGER generic encoder strip that can be used in Mimaki JV3 & JV4 series printers like the JV3sp-250 (will also fit in Roland printers but cheaper to order our smaller width above). Will accommodate printers up to 98" wide.

It's a little more work than using the original encoder strips as you'll need to make a small hole in each end to attach to the screw or spring and cut it down to match the size of the old one. However at less than 1/2 the price, you'll find it a good alternative that works just the same.

INVENTORY IN STOCK - 1



$89.00


Encoder Strip for Mimaki JV33-160 & CJV30-160

Here is an encoder strip specifically for the Mimaki JV33-160. Correctly sized with the proper hole spacing, this is a plug and play part. No need to put in special holes to make it work.

INVENTORY IN STOCK - 4



$79.00


Encoder Sensor for Roland Versacamm (SP, VP, RS)

Encoder Sensor for Roland Versacamm printers (SP, VP, RS)

INVENTORY IN STOCK - 1



$69.00


Encoder Sensor for Roland Soljets, Cammjets

Encoder Sensor for Roland Soljet (SJ, XC, CJ) and HifiJet printers

INVENTORY IN STOCK - 1



$69.00


Encoder Sensor for Mimaki JV3/JV4 Printers

Encoder Sensor for Mimaki JV3 and JV4 printers

INVENTORY IN STOCK - 2



$69.00


Encoder Sensor for Mimaki JV33

Encoder Sensor for Mimaki JV33 Printers

INVENTORY IN STOCK - 2



$79.00


Roland Versacamm (Main Board) Repair services

Untitled Document

**WHEN SENDING THE BOARD IN - PLEASE DOWNLOAD THIS FORM AND INCLUDE WITH SHIPMENT****

At checkout, the method of shipping you select is how we return the board to you.

If you have or suspect a damaged Main board on your Versacamm printer, we do circuit board repair In-house! Forget about spending $1200+ for a new board. We MAY be able to repair your board and get you back running again quickly for significantly less. Board repairs are warranted for 30 days. Any additional rework (up to 2 times) there is no charge except for shipping. This is to allow you to determine if something else (i.e. bad head, cabling other parts) are causing the short. Note: for boards with USB or Ethernet issues, you MUST contact us first to discuss options as these are not not normal repairs AND THERE IS NO GUARANTEE for USB/Ethernet problems will be corrected.

Symptoms: 1-2 colors are completely not printing. For example for SP models, if you are missing both Cyan and Black, or Yellow and Magenta or VP models (missing 1 or more colors)- it MAY be a sign of a board that may need repair. If the printer does not turn on, this may be an issue we can work on. Any other issues including non-working USB, networking or continuous ink spraying - these are non standard repairs and will take longer to address (or even not able to repair) - please email us FIRST to discuss about these types of issues

We diagnose boards prior to repair. If board does NOT need repair, we refund charges paid - minus return shipping charge. No charge for the diagnosis. If we determine that a board has been damaged beyond repair, we charge ONLY for return shipping (no bench charge). If refunding international payments, please note that the exchange rate changes often and what you receive back may be different from original payment. NOTE that when we repair your boards your firmware and parameters WILL NOT be affected at all - as long as you don't remove your battery.

If there is damage to the solder pads caused by prior repair, there may be an additional charge to repair pads or solder holes. We will inform you if we have to perform this type of repair and the additional costs. Also, if there has been prior repair done to the board (not by us), our services are not be guaranteed (though we will try our best to rectify the situation) because there are lots of unknowns that we don't have control over. You must consider this point before sending us the board for repair if there has been a prior repair not done by us.

AFTER your order is placed, please carefully pack your appropriate board (Pro II machines - Head Board) or (Versacamm - Main Board). It is recommended that you use Anti-static bagging and packing material to protect the board. No need to go crazy in packing and large boxes though. Roland ships their new replacement boards in a 12" x 9" x 4" box with some bubble wrap and you can do the same. Send the board to us insured to: Mac Media USA, Inc., 5 North Hudson St.• Chester, NY 10918 USA
We will not be responsible for items damaged from insufficient packing or lost items in transit.
BE SURE TO MARK ON THE OUTSIDE BOX - "BOARD FOR REPAIR SERVICES" - so that it gets routed to the right department and in the case of international shipments, we can avoid duty charges.

Repairs generally take between 1-3 days after receipt of board - unless the shipping schedule on our entry page indicates otherwise. Any non standard repairs will take longer so please keep that in consideration

INVENTORY IN STOCK - 64



$199.00


Roland Soljet (HEAD BOARD) Repair services

Untitled Document

**WHEN SENDING THE BOARD IN - PLEASE DOWNLOAD THIS FORM AND INCLUDE WITH SHIPMENT****

At checkout, the method of shipping you select is how we return the board to you.

If you have or suspect a damaged Head Board for your Soljet, Cammjet or Hifi Jet, we do circuit board repair In-house! Forget about spending $1500+ for a new board. We may be able to repair your board and get you back running again quickly for significantly less. Any additional rework (up to 2 times) there is no charge except for shipping. This is to allow you to determine if something else (i.e. bad head, cabling other parts) are causing the short.

Symptoms we repair : 1+ colors are completely not printing and you have ruled out a bad printhead - it would be a sign of a board that may need repair. If the printer does not turn on, we may be able to work on this issue too. Any other symptom, please let us know first to see if we can work on it.

We diagnose boards prior to repair. If board does NOT need repair, we refund charges paid - minus return shipping charge. No charge for diagnosis. If we determine that a board has been damaged beyond repair, we charge ONLY for return shipping.. If refunding international payments, please note that the exchange rate changes often and what you receive back may be different from original payment.

If there is damage to the solder pads caused by prior repair, there may be an additional charge to repair pads or solder holes. We will inform you if we have to perform this type of repair and the additional costs. Also, if there has been prior repair done to the board (not by us), our services are not be guaranteed (though we will try our best to rectify the situation) because there are lots of unknowns that we don't have control over. You must consider this point before sending us the board for repair if there has been a prior repair not done by us.

AFTER your order is placed, please carefully pack your HEAD board (Not Main board) . Be sure to use Anti-static bagging and packing material to protect the board if possible. Send the board to us insured to: Mac Media USA, Inc., 5 North Hudson St.• Chester, NY 10918 USA
We will not be responsible for items damaged from insufficient packing or lost items in transit.
BE SURE TO MARK ON THE OUTSIDE BOX - "BOARD FOR REPAIR SERVICES" - so that it gets routed to the right department and in the case of international shipments, we can avoid duty charges.

Repairs generally take between 1-3 days after receipt of board - unless the shipping schedule on our entry page indicates otherwise. Any non standard repairs will take longer so please keep that in consideration

INVENTORY IN STOCK - 63



$199.00


JV3 & JV4 Slider Board Repair services

Untitled Document

**WHEN SENDING THE BOARD IN - PLEASE DOWNLOAD THIS FORM AND INCLUDE WITH SHIPMENT****

At checkout, the method of shipping you select is how we return the board to you.

If you have or suspect a damaged slider board for your JV3 or JV4 printer, we do circuit board repair In-house! Forget about spending $600 for a new board. We may be able to repair your board and get you back running again quickly for significantly less. Any additional rework (up to 2 times) there is no charge except for shipping. This is to allow you to determine if something else (i.e. bad head, cabling other parts) are causing the short.

Symptoms: a printhead not printing AT ALL - even after replacing the head. Note - a bad HDC/Main board will also show the same symptoms. We HIGHLY recommend you sending both boards to us - but if you do that, you should select the JV3 and JV4 Main/HDC Board Repair services item instead so the correct shipping charge is made.

NOTE: Picture shows a slider board from a JV3s. If you have a JV3sp or JV4 printer, this board will look slightly different.

We diagnose boards prior to repair. If board does NOT need repair, we refund charges paid - minus return shipping charge. There is no charge for the diagnosis. If we determine that a board has been damaged beyond repair, we charge ONLY for return shipping (no bench charge). If refunding international payments, please note that the exchange rate changes often and what you receive back may be different from original payment.

If there is damage to the solder pads caused by prior repair, there may be an additional charge to repair pads or solder holes. We will inform you if we have to perform this type of repair and the additional costs.

AFTER your order is placed, please carefully pack your appropriate board. Be sure to use Anti-static bagging and packing material to protect the board. Send the board to us insured to: Mac Media USA, Inc., 5 North Hudson St., Chester, NY 10918 USA
We will not be responsible for items damaged from insufficient packing or lost items in transit.
BE SURE TO MARK ON THE OUTSIDE BOX - "BOARD FOR REPAIR SERVICES" - so that it gets routed to the right department and in the case of international shipments, we can avoid duty charges.

Repairs generally take between 1-3 days after receipt of board - unless the shipping schedule on our entry page indicates otherwise

INVENTORY IN STOCK - 178



$125.00


JV3 and JV4 Main/HDC Board Repair services

Untitled Document

**WHEN SENDING THE BOARD IN - PLEASE DOWNLOAD THIS FORM AND INCLUDE WITH SHIPMENT****

At checkout, the method of shipping you select is how we return the board to you.

If you have or suspect a damaged Main or HDC for your JV3 or JV4 printer, we do circuit board repair In-house! A new board may run you $1400 or more! We may be able to repair your board and get you back running again quickly for significantly less. Any additional rework (up to 2 times) there is no charge except for shipping. This is to allow you to determine if something else (i.e. bad head, cabling other parts) are causing the short.

Symptoms we repair: The machine does not turn on but you still have the green light on. Another symptom - 1 or more colors are COMPLETELY not printing and you have ruled out other potential issues such as: Bad print head, malfunctioning pump and cap top assemblies, Bad Linear Encoder board. Note: many times, a bad main board symptoms may be caused by a bad slider board. You may want to send both to us to verify. If you have any other symptom, please email us to see if it is a problem we work on.

We diagnose boards prior to repair. If board does NOT need repair, we refund charges paid - minus return shipping charge + a $40 bench charge. If we determine that a board has been damaged beyond repair, we charge ONLY for return shipping (no bench charge). If refunding international payments, please note that the exchange rate changes often and what you receive back may be different from original payment.

If there is damage to the solder pads caused by prior repair, there may be an additional charge to repair pads or solder holes. We will inform you if we have to perform this type of repair and the additional costs.

AFTER your order is placed, please carefully pack your appropriate board. PLEASE INCLUDE YOUR SLIDER BOARD TOO as there may be issues with this and we can diagnose both at once. Be sure to use Anti-static bagging and packing material to protect the board. Send the board to us insured to: Mac Media USA, Inc., 5 North Hudson •Chester, NY 10918 USA
We will not be responsible for items damaged from insufficient packing or lost items in transit.
BE SURE TO MARK ON THE OUTSIDE BOX - "BOARD FOR REPAIR SERVICES" - so that it gets routed to the right department and in the case of international shipments, we can avoid duty charges.

Repairs generally take between 1-3 days after receipt of board - unless the shipping schedule on our entry page indicates otherwise. Any non standard repairs will take longer so please keep that in consideration

INVENTORY IN STOCK - 67



$199.00


Mimaki Firewire 1394 board Repair Services

Untitled Document

**WHEN SENDING THE BOARD IN - PLEASE DOWNLOAD THIS FORM AND INCLUDE WITH SHIPMENT****

At checkout, the method of shipping you select is how we return the board to you.

**NOTE: The firewire repair requires extra time to repair (2-3 weeks). Advance exchange of board is available at an extra charge if you are in a rush - please email for info**

If you have a problem of the computer not being able to see your JV3 or JV4 printer and you have replaced the firewire card in your computer, we do circuit board repair In-house! A new board may run you $1800 or more! Issues are usually caused by a power surge to the computer and going right down to the 1394 board.

The firewire board is extremely susceptible to any large voltage swings because the firewire coming from the computer carries voltage. We carry a special adapter that prevents this from occuring as it filters the voltage from the boards. That's why we now include this adapter free of charge with all repairs so this can be prevented in the future (inquire if you are interested in this separately).

Note, the 1394 board in your printer is pretty finicky on the type of firewire card in your computer. You will have a lot less problems if you have a firewire card utilizing a Texas Instruments chipset. If you have been printing all along and all of a sudden it stops recognizing the printer, you should try replacing the card FIRST or connecting a firewire hard drive to rule out a faulty computer card.

If there is damage to the solder pads caused by prior repair, there may be an additional charge to repair pads or solder holes. We will inform you if we have to perform this type of repair and the additional costs.

AFTER your order is placed, please carefully pack your appropriate board. PLEASE INCLUDE YOUR SLIDER BOARD TOO as there may be issues with this and we can diagnose both at once. Be sure to use Anti-static bagging and packing material to protect the board. Send the board to us insured to:
Mac Media USA, Inc.,
5 North Hudson St.
Chester, NY 10918 USA
We will not be responsible for items damaged from insufficient packing or lost items in transit.
BE SURE TO MARK ON THE OUTSIDE BOX - "BOARD FOR REPAIR SERVICES" - so that it gets routed to the right department and in the case of international shipments, we can avoid duty charges.

Firewire repairs are the most difficult of the board repairs for the JV3. So be prepared for a possible longer repair - allow anywhere from 2-3 weeks for this to be done. In the meantime, you can always use the Parallel port while the board is being repaired. We also have 1394 boards available for advance exchanges (for additional cost). Please inquire about availability.

INVENTORY IN STOCK - 78



$249.00


JV33 / CJV30 Main Board Repair services

Untitled Document

**WHEN SENDING THE BOARD IN - PLEASE DOWNLOAD THIS FORM AND INCLUDE WITH SHIPMENT****

At checkout, the method of shipping you select is how we return the board to you.

If you have or suspect a damaged Main board for your JV33 or CJV30 printer, we do circuit board repair In-house! A new board may run you $2400 or more! We may be able to repair your board and get you back running again quickly for significantly less. Any additional rework (up to 2 times) there is no charge except for shipping. This is to allow you to determine if something else (i.e. bad head, cabling other parts) are causing the short.

Symptoms: Machine is not turning on, 1 or more colors are COMPLETELY not printing and you have ruled out other potential issues such as: Bad print head, malfunctioning pump and cap top assemblies, Bad Linear Encoder board.

We also replace the connectors for the flat ribbon cables. Did you pull too hard and break the connector? We can replace them on either the main board or slider board

We diagnose boards prior to repair. If board does NOT need repair, there is no charge for the inspection other than return shipping charges. If we determine that a board has been damaged beyond repair, we charge ONLY for return shipping. If refunding international payments, please note that the exchange rate changes often and what you receive back may be different from original payment.

If there is damage to the solder pads caused by prior repair, there may be an additional charge to repair pads or solder holes. We will inform you if we have to perform this type of repair and the additional costs.

AFTER your order is placed, please carefully pack your appropriate board. DO NOT SEND IN YOUR SLIDER BOARD OR THE SMALL REGENERATIVE RESISTIVE BOARD (the 1" square board that is on the main board) WE ARE NOT RESPONSIBLE FOR THESE IF THEY GET LOST OR BROKEN IN TRANSIT. We do not check these boards anyway. Be sure to use Anti-static bagging and packing material to protect the
We will not be responsible for items damaged from insufficient packing or lost items in transit.
BE SURE TO MARK ON THE OUTSIDE BOX - "BOARD FOR REPAIR SERVICES" - so that it gets routed to the right department and in the case of international shipments, we can avoid duty charges.

Repairs generally take between 2-5 days after receipt of board - unless the shipping schedule on our entry page indicates otherwise

INVENTORY IN STOCK - 50



$199.00


Transistor - A1746 for Mimaki and Roland printers

These hard-to-find transistors are used to regulate the voltage to the print head. If these go bad, then you will gradually notice extreme deflection, significant missing nozzles and eventually an entire color missing. Since bad transistors exhibit the same results with clogged dampers and electrically bad heads, you will have to go through a whole suite of tests to determine where the problem lies.

In most Roland head and main boards, there are fuses to check first before checking the transistors. For JV3 and JV4 boards, there are no fuses and the transistors will be the first to blow.

Each print head utilizes 2 different transistors. This part number is for the transistor labeled A1746 If you are not familiar with testing NPN transistors, you will need to consult an electronics technician or learn the testing methods through the internet. We do not provide technical information on testing these.

Should you need help in replacements or servicing your board, we provide such repair services - please look on this page for this.

INVENTORY IN STOCK - 32



Quantity Discounts
QuantityPrice
1+$11.75
4+$8.75


Transistor - C4131 for Mimaki and Roland printers

These hard-to-find transistors are used to regulate the voltage to the print head. If these go bad, then you will gradually notice extreme deflection, significant missing nozzles and eventually an entire color missing. Since bad transistors exhibit the same results with clogged dampers and electrically bad heads, you will have to go through a whole suite of tests to determine where the problem lies.

In most Roland head and main boards, there are fuses to check first before checking the transistors. For JV3 and JV4 boards, there are no fuses and the transistors will be the first to blow.

Each print head utilizes 2 different transistors. This part number is for the transistor labeled C4131 If you are not familiar with testing NPN transistors, you will need to consult an electronics technician or learn the testing methods through the internet. We do not provide technical information on testing these.

Should you need help in replacements or servicing your board, we provide such repair services - please look on this page for this.

INVENTORY IN STOCK - 46



Quantity Discounts
QuantityPrice
1+$11.75
4+$8.75


Transistor - A1742 for Mimaki JV33 and JV5 printers

Specifically for the JV33 printers, these hard-to-find transistors are used to regulate the voltage to the print head. If these go bad, then you will gradually notice extreme deflection, significant missing nozzles and eventually an entire color missing. Since bad transistors exhibit the same results with clogged dampers and electrically bad heads, you will have to go through a whole suite of tests to determine where the problem lies.

Each print head utilizes 2 different transistors. This part number is for the transistor labeled NEC C4550 If you are not familiar with testing NPN transistors, you will need to consult an electronics technician or learn the testing methods through the internet. We do not provide technical information on testing these.

Should you need help in replacements or servicing your board, we provide such repair services - please look on this page for this.

INVENTORY IN STOCK - 77



Quantity Discounts
QuantityPrice
1+$11.75
4+$9.75


Transistor - C4550 for Mimaki JV33 and JV5 printers

Specifically for the JV33 printers, these hard-to-find transistors are used to regulate the voltage to the print head. If these go bad, then you will gradually notice extreme deflection, significant missing nozzles and eventually an entire color missing. Since bad transistors exhibit the same results with clogged dampers and electrically bad heads, you will have to go through a whole suite of tests to determine where the problem lies.

Each print head utilizes 2 different transistors. This part number is for the transistor labeled NEC C4550 If you are not familiar with testing NPN transistors, you will need to consult an electronics technician or learn the testing methods through the internet. We do not provide technical information on testing these.

Should you need help in replacements or servicing your board, we provide such repair services - please look on this page for this.

INVENTORY IN STOCK - 73



Quantity Discounts
QuantityPrice
1+$11.75
4+$9.75


Fuse for Roland Versacamm (SP) Main Board

ONE (1) Fuse for Versacamm Main Board SP SERIES- Are you having a problem where a head is not working (2 colors completely non printing) and you have eliminated all other variables? Many chances, the fuse is burnt. Many times this is caused by a short, removing cables while the power is connected, or many other scenarios.

These are surface mount fuses which means that either you should be knowledgeable in performing micro-device soldering and have the appropriate equipment to do so. It is recommended you have a SMT soldering station and heat gun to remove the bad fuse. These are only for the SP series printer with the numbers 1.6 on the fuse. If you have a VP series or printer with 3.5 etched in the fuse, we have that on the following item in the store.

If you feel you are not qualified or do not have the right equipment, we highly recommend that we perform the procedure or have someone else able to do so. Otherwise, if not done correctly, you could end up replacing the entire main board

All fuses have been individually tested at the factory. We do not offer refunds or replacements - You may elect to order an additional fuse just in case you burn one out while installing it.

INVENTORY IN STOCK - 267



Quantity Discounts
QuantityPrice
1+$5.00
4+$4.25
10+$3.25
25+$2.50


Fuse for Roland Versacamm (VP) Main Board & XC Soljet printers

ONE (1) Fuse for Versacamm Main Board VP SERIES and Soljet XC series printers- Are you having a problem where a head is not working (2 colors completely non printing) and you have eliminated all other variables? Many chances, the fuse is burnt. Many times this is caused by a short, removing cables while the power is connected, or many other scenarios.

These fuses are intended to replace the 3.5A versions on the VP & XC series printer. They fit right into the socket on the main board and do not require soldering.

All fuses have been individually tested at the factory. We do not offer refunds or replacements - You may elect to order an additional fuse just in case you burn one out while installing it.

INVENTORY IN STOCK - 309



Quantity Discounts
QuantityPrice
1+$5.00
4+$4.25
10+$3.25
25+$2.50


Fuse for Roland Soljet Main Board

ONE (1) Fuse for Soljet Main Board - Are you having a problem where 1-2 heads are not working and you have eliminated all other variables? Many chances, the fuse is burnt and depending on which printer, 1 or 2 heads are completely non-working. Many times this is caused by a short, removing cables while the power is connected, or many other scenarios.

***NOTE*** If you have an XC printer, please order the fuse in the previous listing as this printer does not use soldered fuses

These are surface mount fuses which means that either you should be knowledgeable in performing micro-device soldering and have the appropriate equipment to do so. It is recommended you have a SMT soldering station and heat gun to remove the bad fuse.

If you feel you are not qualified or do not have the right equipment, we highly recommend that we perform the procedure or have someone else able to do so. Otherwise, if not done correctly, you could end up replacing the entire main board

All fuses have been individually tested at the factory. We do not offer refunds or replacements - You may elect to order an additional fuse just in case you burn one out while installing it. These fuses are exactly the same ones that Roland provides to their support personnel.

INVENTORY IN STOCK - 378



Quantity Discounts
QuantityPrice
1+$5.00
4+$4.25
10+$3.25
25+$2.50


Roland Cap Motor-Wiper Driver for Servo Board MTD2005F

IC chip - Servo Motor Driver MTD2005F for a Roland Soljet or Versacamm Servo board to fix Cap Motor and Wiper Motor errors

When the Servo board is broken, the power supply voltage for the Cap Motor or Wiper Motor will not be supplied and the Motor will not move at all. Usually, a technician will replace the servo board. However, this may be fixed by replacing the MTD2005F IC chip on the board. If there is a voltage going to the cap motor or wiper motor (when the command is given), then the servo board is most likely good and there is something else wrong (like bad motor)

INVENTORY IN STOCK - 29



Quantity Discounts
QuantityPrice
1+$21.00
3+$18.00


Epson D/A Converter E09A19RA

These hard-to-find D/A converter IC chips are for Roland and Mimaki printer main boards. Should you need help in replacements or servicing your board, we provide such repair services - please contact us.

INVENTORY IN STOCK - 28



Quantity Discounts
QuantityPrice
1+$15.00
6+$12.00


Fujitsu 1394 IC chip - for JV3/JV4 Firewire repairs

Here is a IC chip - 1394 Driver for a Mimaki JV3 Firewire board.

If you had a serious electrical surge, and your computer doesn't detect the printer anymore, there's a good chance that the 1394 card has burned out due to a voltage spike. Replacing this chip may fix your problem. These ICs are typically the ones that burn first. You should also check out the surrounding resistors as well as a couple transceivers on the board too. The firewire chip is easily damaged by voltage spikes (more so than other FW products) so it is very important to connect and disconnect the firewire cable ONLY WHEN BOTH THE PRINTER AND COMPUTER ARE OFF. These IC chips are difficult to obtain and thus the high price of the component. However, it is a lot less than replacing the uber -expensive board ($1600+) with a new one.

We do not provide any technical advice nor provide any warranties to the installation of the chip. This is a difficult repair and is an 80 pin IC chip which will require advance techniques to desolder the old one as well as putting the new one back on. Having an SMD hot air station would definitely make the process much easier. We do not recommend you performing this repair if you are new to surface mount soldering techniques or have reservations in taking apart the printer.

Should you need help in replacements or servicing your board, we provide such repair services - please look on this page for this.

INVENTORY IN STOCK - 22



Quantity Discounts
QuantityPrice
1+$29.00
2+$25.00


Roland Versacamm SP300, SP300v Main Board

Untitled Document

Here is a refurbished Main Board for a Roland SP-300v Versacamm Printer.

As with all board changes, you will have to enter in the Head Ranks from your printheads. You can do this either by removing the heads and reading off the label OR enter in the service mode from your old board and copying the head ranks when you scroll down the menu. With board changes, you will need to either copy the setting parameters from the old board OR have a tech reprogram in the parameters (about 3-4 hour procedure) OR if you already have the parameters backed up, you can upload them with PECK or enter them in by hand.

This installation is most suited for technicians that are properly trained. We do not provide tech support other than quick general questions. Performing the installation takes a bit of time and patience. If you need help in the installation, please contact a local tech. If you need our assistance, we can provide telephone help at extra cost (much as you would do if you had a tech to come in).

After your board replacement, you can send your old board in for a $150 credit back to your original form of payment.

There are no returns on refurbished boards. You get a 60 days parts and labor warranty.

INVENTORY IN STOCK - 0

 0     
Out of Stock
on backorder

$850.00


Y-motor for Mimaki JV3

Y-scan motor for Mimaki JV3 & JV22 printers
If you are getting Y-motor errors and you have cleaned/lubricated the motor as well as the rollers, your motor may be getting weak.

get a $40 core credit if you send in your old motor back to us.

INVENTORY IN STOCK - 0

Special Order - place order now for delivery in 7 days or less

$475.00


Solvent Resistant Tubing

Solvent resistant tubing for pumps - This solvent resistant tubing is high quality and holds up to repeated cycles by the peristaltic action of the pump mechanism. Price is PER FOOT in length (i.e. - if you need 6 ft, put in 6 for the quantity). When installing in the pump, be sure that the tubing is inserted so that it doesn't come in contact with the gearing of the pump - or it will be chewed up very quickly. It is recommended to add some lithium grease to the line where it comes in contact with the metal roller will help extend the life of the tubing.

INVENTORY IN STOCK - 37



$3.00


90 Degree Ink Tube connectors

Package of six 90º couplings for flexible ink tubing.

Can be used to join 2 tube ends together.

INVENTORY IN STOCK - 4



$6.00


3 way T connectors for Ink Tubing

Package of six T couplings for flexible ink tubing.

INVENTORY IN STOCK - 8



$6.00


3 way Y connectors for Ink Tubing

Package of six Y couplings for flexible ink tubing.

INVENTORY IN STOCK - 2



$6.00


Syringe - with connectors

Syringe to assist in priming the ink lines. If you are changing print heads, dampers or removing air from the ink lines, using a syringe will greatly help. No need to an ink Pump Up to waste ink. Use the syringe to draw ink up through the lines and after attaching the damper back to the print head, you can do a simple head clean or 2 and the lines will be fully primed. Each syringe comes with solvent tubing, connection tube and junction fittings to aid in priming and cleaning.

INVENTORY IN STOCK - 4



$8.00


Solvent Flush

**NOTE YOU MUST SELECT UPS GROUND or USPS PRIORITY SHIPPING IF YOUR ORDER CONTAINS FLUSH. CAN ONLY BE SENT TO CONTINENTAL USA**

1 liter botttle - Flush-Cleaning solution for Solvent or EcoSolvent inks.

Lyson solution that works very well to dissolve dried ink, clean stuck nozzles, wipe down surfaces contaminated with ink, flushing out lines, cleaning exit lines, etc. This solution is also recommended to keep your exit lines from gumming up over time (which will cause your pump to stop working). Periodically insert (with a syringe or squeeze bottle) some flush through the cap top so that it flows through the pump and out through the waste lines.

INVENTORY IN STOCK - 0

Currently backordered. No ETA on restock

$65.00


Large Head Cleaning Swabs (50 pk)

Medium Head Cleaning Swabs (50) - keep your printheads and capping stations clean on a regular schedule. Price is for a pack of 50. Premium quality foam has good absorbtion. Will not leave fibers or dust behind. Medium sized head is good for tight places but large enough to absorb more dirt and ink

Foam is compatible with both Solvent and Aqueous inks and cleaning solutions.

INVENTORY IN STOCK - 132



Quantity Discounts
QuantityPrice
1+$9.95
4+$8.95


Small Head Cleaning Swabs (100 pk)

Small Head Cleaning Swabs (100) - keep your printheads and capping stations clean on a regular schedule. Price is for a pack of 100. Premium quality foam construction is very durable and used for cleaning around tight areas Will not leave fibers or dust behind. 1/4" head width, 3.8" length

Foam is compatible with both Solvent and Aqueous inks and cleaning solutions.

INVENTORY IN STOCK - 79



$9.95


Small Head Cleaning Swabs - Long handle (100 pk)

Small Head Cleaning Swabs with long handle(100) - keep your printheads and capping stations clean on a regular schedule. Price is for a pack of 100. Premium quality foam construction is very durable and used for cleaning around tight areas Will not leave fibers or dust behind. 1/4" head width, 6.5" length

Foam is compatible with both Solvent and Aqueous inks and cleaning solutions.

INVENTORY IN STOCK - 19



$11.95


Bulk Ink System for Mimaki JV33 printers

Untitled Document

Save big bucks by using third party solutions such as Triangle, Lyson or other inks. Never have to worry again about running out of ink during a long unattended run. Add ink anytime you want - even when the printer is running.

This bulk ink system for your JV33 is a perfect accessory to help you control your costs as well as allowing to you see how much ink you have any any given time. Available in many different configurations, you can utilize most inksets available to your printer. The most common set is either the 4 color SS21 set for the JV3 or 4 color HS1 set for the JV5. We can also get for you a system that would allow you to use the ES3 ecosolvent inks, Aqueous Pigment inks, or Dye Sub inks.

This particular system address 4 colors with 8 carts (2 each CMYK). If you are using a 6 color SS21 or ES3 system, please ask and we can get this for you.

The cartridges have permanent chips. All you have to do is press the button on the cartridge to reset the ink level to full and to reset the date. Each 220ml cartridge is hooked up to an extra large 1.5 liter (1500ml) tank. Refill the tank at anytime.

INVENTORY IN STOCK - 2



$799.00


Mutoh Valuejet 1604/1204 Bulk Ink System

Untitled Document

Save big bucks by using third party solutions such as Triangle, Lyson or other inks. Never have to worry again about running out of ink during a long unattended run. Add ink anytime you want - even when the printer is running.

This bulk ink system for your Mutoh Valuejet 1604 and 1204 is a perfect accessory to help you control your costs as well as allowing to you see how much ink you have any any given time. This system utilizes a Smart Card system - just like what your present cartridge uses. You can purchase additional cards at $5 each or a Smart card writer to make your own cards. Each card allows the printer to use 440ml of ink before you have to put in a new one.

The system utilizes 220ml cartridges and is hooked up to an extra large 1.5 liter (1500ml) tank. Refill the tank at anytime.

If you have a Valuejet 1614 machine, we can get the vertical hanging cartridges for special order at the same price.

INVENTORY IN STOCK - 0

 0     
Out of Stock
This is a special order item which can be delivered within 1 week

$475.00


JV3/JV4 Main Board Return Shipping charge

Untitled Document

At checkout, the method of shipping you select is how we return the board to you.

If we determine that your boards are good and will not require repair, add this item to your cart to allow us to figure out return shipping charges.

This is for the return of a Main board and if required, the slider/1394 board that you may have sent to us.

 

INVENTORY IN STOCK - 99



$1.00


Roland Media guides/clamps - for Soljet, HifiJet, CAMMjet

Roland Media guides/clamps

If your old guide is damaged or bent out of shape, time to replace them. Damaged guides may end up causing a printhead crash which may cost you hundreds if not thousands of dollars. This is cheap insurance to keep your media down and against the platen to minimize head crashes from curling media

INVENTORY IN STOCK - 2



$19.00


Lyson Series 2000 EcoSolvent Ink for Roland Printers

1 liter botttle - Lyson 2000 EcoSolvent Ink
Great Inkset - long lasting colors, very low odor, highly rated USA manufactured ink

For Roland Printers. **AT CHECKOUT, PLEASE INDICATE COLOR(S) DESIRED in the special instructions box

INVENTORY IN STOCK - 0

 0     
Out of Stock
No longer carried

Untitled Document
Cyan
Magenta
Yellow
Black
Light Cyan
Light Magenta

$114.00


Lyson Series 2100 EcoSolvent Ink for Mutoh Printers

1 liter botttle - Lyson 2100 EcoSolvent Ink
Great Inkset - long lasting colors, very low odor, highly rated USA manufactured ink

For Mutoh Printers. **AT CHECKOUT, PLEASE INDICATE COLOR(S) DESIRED in the special instructions box

INVENTORY IN STOCK - 0

Currently backordered. More stock arriving in a couple of days

Untitled Document
Cyan
Magenta
Yellow
Black
Light Cyan
Light Magenta

$114.00


Lyson Series 133 EcoSolvent Ink for Mimaki JV33 Printers

1 liter botttle - Lyson 133 EcoSolvent Ink
Great Inkset - long lasting colors, very low odor, highly rated USA manufactured ink

For Mimaki JV33 Printers. **AT CHECKOUT, PLEASE INDICATE COLOR(S) DESIRED in the special instructions box

INVENTORY IN STOCK - 0

Currently backordered. More stock arriving in a couple of days

Untitled Document
Cyan
Magenta
Yellow
Black
Light Cyan
Light Magenta

$114.00

Due to the nature of these consumable items, all parts sold are non-returnable and final sale